FAQ: Rise of Tribes
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When is the backerkit survey due?

There's no time like the present. :) (Actual deadline is TBD). We'll update backers on final deadline, with notice. Please note, credit cards are not charged until the closing of the survey.

Last updated: August 23, 2017 12:07

Why are the shipping costs for some countries different in the 6 pack tier than other tiers?

A mistake was made in the initial shipping costs in the first tiers that placed some countries cheaper than they should have been with our third party shipping EU zones. Because we can't change the tiers after someone backs it, we weren't able to change that. When the 6 pack tier was created, we corrected the mistake. That's why it is cheaper shipping individually than in groups for a few countries. However, it should be noted, that you still save money going in on a 6 pack purchase because the cost of the game is discounted. You're paying $0.50 more for shipping with a 6 pack, but the game is discounted $9.

Last updated: August 16, 2017 22:27

Do I still get the cardboard pieces if I back the deluxe tier?

Yes! The deluxe tier adds a set of wooden pieces that don’t replace the cardboard ones, so you can mix-and-match however you want.

Last updated: June 08, 2017 16:03

Is Rise of Tribes coming out in other languages?

The Kickstarter copies are in English only. We have however heard the great interest in other languages, and have started several steps!

PDFS - French, Spanish, German, Dutch, Turkish, Mandarin, Italian translators confirmed so far. Rulebooks and card texts will be available for download post campaign this fall.

Printed Copies - We are hosting petitions online to gauge interest. Right now, we have google forms asking about French, Spanish and German. See update 15 for a link to these https://www.kickstarter.com/projects/admagic/rise-of-tribes/posts/1925175

We will be working after the campaign to try and have the game available in retail in as many languages as we can.

Last updated: July 03, 2017 11:14

Is there going to be an option for 5 or more players?

We’ve tried and tested the game for over a year and found that Rise of Tribes is at its best with 2 to 4 players. We’d rather be honest about the best player count and limit it at 4 than to offer a subpar experience at 5.

Last updated: June 08, 2017 16:15

Do the deluxe pieces fit in the main box? Are there custom trays?

Yes, and yes. If you are a deluxe backer, you will receive a gorgeous 2 part box that holds all the wooden pieces in your upgrade. There will also be a great tray to hold all of these. (Breaking Games is known for quality components in this regard). There will also be room in the main box for those of you that would like to combine it all together, for maximum flexibility for your copies of Rise of Tribes.

Last updated: July 04, 2017 23:02

Do I still get the cardboard pieces if I back the deluxe tier?

Yes! The deluxe tier adds a set of wooden pieces that don’t replace the cardboard ones, so you can mix-and-match however you want. Last updated: Thu, Jun 8 2017 7:03 pm EDT

Is Rise of Tribes coming out in other languages?

We’re only working on the English language release for the Kickstarter, but we will be working after the campaign to try and have the game available in retail in as many languages as we can. Last updated: Thu, Jun 8 2017 7:03 pm EDT

Is there going to be an option for 5 or more players?

We’ve tried and tested the game for over a year and found that Rise of Tribes is at its best with 2 to 4 players. We’d rather be honest about the best player count and limit it at 4 than to offer a subpar experience at 5. Last updated: Thu, Jun 8 2017 7:15 pm EDT

Why are the shipping costs for some countries different in the 6 pack tier than other tiers?

A mistake was made in the initial shipping costs in the first tiers that placed some countries as $14 ($16 for deluxe) when they should have been $19 ($21 for deluxe). Because we can't change the tiers after someone backs it, we weren't able to change that. When the 6 pack tier was created, we corrected the mistake. That's why it is cheaper shipping individually than in groups for a few countries. However, it should be noted, that you still save money going in on a 6 pack purchase because the cost of the game is discounted. You're paying $0.50 more for shipping with a 6 pack, but the game is discounted $9. Last updated: Wed, Jun 14 2017 3:41 am EDT

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://rise-of-tribes.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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